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Aliyah Shipping – Packing & Delivery

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Last Updated on November 8, 2021

Preparing, packing, shipping and delivery of your Aliyah or relocation shipment to Israel.

Hebrew: עליה לישראל – אריזה והובלה לישראל

packing and delivery bits and bobs
Do you really need to ship all your bits and bobs? (Image credit: Unsplash)

When you are planning your Aliyah or an international move, there will  be a lot on your plate. The packing and delivery of your shipment is one of the most stressful aspects of your Aliyah or relocation to Israel.  You’ll need to take care of all loose ends on both sides of the ocean. It definitely won’t be easy, and it will definitely take time and proper planning. Organizing the packing and delivery process will make the entire process much simpler.

Make preparations before you start packing

Now that you’ve set your pick-up date, it’s time to prepare for the packing crew to show up. Follow these simple steps:

  1. Notify the shipper, before delivery, of any new items bought that will be shipped directly to their warehouse, This way the shipper will know to add them to your Aliyah Shipment.
  2. If you choose to insure your goods while on the sea (and it is recommended), make an itemized insurance list in advance. It is easier to make this list while the goods are visible and unpacked.
  3. If you are packing your own goods, make sure boxes are packed before the crew arrives. For owner-packed goods, number each box and write the contents of each box on a separate numbered packing list.  Take a photograph of this list and keep it in your phone.  If you lose the actual list, you will have some back-up.
  4. Before the crew arrives, separate and mark (ie. with a big X on a sheet of paper) what is staying behind and what is being shipped. You will not have time once the packers are there, to sort the items. Make it as clear as possible, for example “Everything in this room goes, everything in that room stays” or “Everything on this side of the big rope goes, everything on that side of the big rope stays”.
  5. Keep the entire day available. Even if you are only shipping a small amount of goods, it makes sense to be ready early. This is a good day to send pets and small children to a neighbor’s house. Have plenty of cold water, some snacks and a bathroom available for the packing crew.
  6. Before the packers leave, take a look around to make sure they packed everything they were supposed to and nothing they were not supposed to. Once the crew has left, they will only come back for a fee.
  7. Tips are never expected but are always appreciated. As a rough guideline, figure around 100 NIS per packer (or the local currency equivalent).
  8. If you have any questions or problems during pick-up, call your shipping specialist while the crew is there.


Customs Clearance Methods & Time Constraints

If you are shipping a Full Container Load you are only allowed 4 days free storage and demurrage (container rental charges) before expensive daily charges start to accrue. This means the customs clearing process must start as soon as the shipment arrives, and all aliyah shipping documents must be on-hand before the shipment arrives. You also must be able to accept delivery with one day’s notice (as the day customs are cleared is the day before the delivery date). If this is not practical, let your Aliyah shipping specialist know before pick-up.



LCL loads receive thirty days free storage. Port facilities are suitable for short term storage, but not for more than 30-60 days. Your shipper may be able to offer you long-term storage facilities.

The following original documents are needed to clear your shipment through customs.  (Husband and wife both):

With your shipping agent your will need to complete a:

Delivery & Accepting your Aliyah Shipment

Once your  shipment has cleared customs, a “Gate Pass” is issued and the shipment can be removed from the port.

Keep the delivery day clear, even if you have a small shipment. Once again, it’s a good day to send the kids and pets to a neighbor’s house. Goods are delivered and unloaded into their respective rooms.

Some Aliyah packing and delivery tips

  • Before the crew arrives, number each room. While not everyone speaks every language, everyone understands 1, 2 and 3. Tape a piece of paper to each door, or on an easily visible wall, with the room number on it.
  • Have one person stand by the back of the truck and “tick” off each number (on the box) as it comes off the truck.
  • Have one person at the house entrance (not blocking the way, of course) telling the crew in which room number each piece goes.
  • Note any visible damage on the delivery receipt.
  • And, as we mentioned before, have plenty of cold water, snacks and a bathroom available for the delivery crew.

Post Aliyah Shipping Delivery

  • Once the goods are delivered, you have 30 days to submit damage notification – verify your insurance options with your shipping specialist.
  • Check all boxes for damage. In the event more than one item was damaged, you may file only one claim for all items.

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